Who We Are

Moran Pharma is a trusted community pharmacy dedicated to providing quality, affordable, and reliable healthcare solutions to individuals and families across Nairobi. With two strategic branches—our flagship branch in Westlands and our second branch in Kasarani—we deliver exceptional pharmaceutical care supported by experienced pharmacists, friendly staff, and a commitment to customer well-being.

We offer a full range of prescription medicines, over-the-counter drugs, medical supplies, wellness products, and expert health guidance. Through our online e-commerce platform, customers can conveniently browse, order, and receive essential healthcare products from the comfort of their homes.

At Moran Pharma, your health is our priority, and we strive to ensure every interaction—online or in-store—is safe, secure, and reliable.

Quality Statement

Moran Pharma is committed to upholding the highest standards of quality in every product and service we deliver. We source our medicines and medical supplies only from accredited manufacturers and authorized distributors. Our pharmacists adhere to strict dispensing protocols, ensuring accuracy, safety, and professional care with every order.

We continuously invest in training, quality control, and customer support to ensure that our products are authentic, effective, and compliant with Kenyan regulatory standards.

Quality is not just a promise—it is our responsibility.

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Terms & Conditions

By accessing and using the Moran Pharma website or e-commerce platform, you agree to comply with the following Terms and Conditions:

  1. Use of Website
    The content provided on this website is for general information and does not replace professional medical advice. Users are responsible for ensuring that any products purchased are suitable for their personal health needs.

  2. Prescriptions
    Prescription medicines require a valid prescription from a registered medical practitioner. Moran Pharma reserves the right to decline fulfillment of any order that does not meet legal or safety requirements.

  3. Pricing & Availability
    Product prices, descriptions, and availability may change without notice. Orders are subject to stock availability.

  4. Order Processing & Delivery
    Moran Pharma will make every effort to deliver orders promptly. Delivery timelines may vary based on location and courier conditions.

  5. Returns & Refunds
    For safety reasons, we do not accept returns on medicines unless the product is damaged, defective, or incorrectly supplied. Refund approvals are at our discretion and must follow our Return Policy.

  6. Limitation of Liability
    Moran Pharma is not liable for any direct or indirect damages resulting from the use, misuse, or inability to use any products purchased from our platform.

  7. Changes to Terms
    Moran Pharma may revise these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.